Ann Bellefuil
I had another great service experience on my Lincoln. My car was serviced within the estimated time frame. It is over 10 years old and is running smoothly thanks to the expert mechanics at Tom Roush.
Other reviews
chibi vijayan
we visited this building while we were test driving the mitsubishi outlander next door. the place looked cool with modern styling. the seating and amenities were good, had free coffee and tv to watch while waiting.
Marshall Howard
The service on my recent visit to the Mazda service unit was outstanding. They provides excellent service and I was in and out in a reasonable amount of time. Oh, The COFFEE was very good also. Professor Howard
Sonja Hartz
Hi, I recently bought my first car here! Supposed to be exciting for me right? Wrong. I bought the car off their used lot, it is a 2019 BMW 540ix with 61k miles on it, said all services were good, well taken care off. Me and my boyfriend hate auto start/stop so we started turning that off when driving and immediately noticed it idled a little rough, but could just be engine mounts going bad. I, not even after a month of having it, had a misfire code for cylinder 5. I changed the spark plugs and swapped coils around thinking nothing of it, code pops up again a week and a half later, cylinder 5 misfires again. My boyfriend decided to do a compression test to the cylinders and cylinder 5 wasn’t holding compression. I immediately try and contact the dealer and get voicemail every day for two weeks. I have damaged/burnt valves, something I could not have POSSIBLY CAUSED in the one month driving this car, let alone the first week when I noticed. The dealer finally called me back to tell me they were going to do nothing for me. I am now stuck with a $5,300 bill as a 23y/o who saved up all year working full time overnights in a hospital and weekends waitressing, while being a college student in nursing. Needless to say this has been the worst experience of my life and I have cried consistently for the past month due to stress of not having a vehicle and stress over how much this is going to cost and how I can work, things I should worry about for not even having this car for two months. DO NOT EVER GO HERE. I hope that all the people here who refused to answer my calls (and no I was not rude, I was just very hopeful that they would potentially help me out) or help me in any way, get their karma.
OSCAR CARVAJAL
Always I have the best service in Tom Roush Mazda. Thanks a lot!