Review topics for Tom Roush Mazda
Across 999 verified reviews of Tom Roush Mazda in Westfield, IN, customers discuss 18 recurring topics. Each links to the reviews behind it.
Car Purchase Experience
97.2% positive433 reviews
Reviews discussing car purchase experience.
Customer Service
96.8% positive375 reviews
Reviews discussing customer service.
Sales Experience
95.7% positive258 reviews
Reviews discussing sales experience.
Service Department Experience
98% positive197 reviews
Reviews discussing service department experience.
Staff Quality & Friendliness
99.1% positive111 reviews
Reviews discussing staff quality & friendliness.
Service Speed & Efficiency
97.6% positive83 reviews
Reviews discussing service speed & efficiency.
Repeat Customer & Loyalty
100% positive69 reviews
Reviews discussing repeat customer & loyalty.
Pricing & Transparency
94.9% positive59 reviews
Reviews discussing pricing & transparency.
Routine Maintenance & Oil Change
84.8% positive46 reviews
Reviews discussing routine maintenance & oil change.
Financing & Finance Process
92.9% positive42 reviews
Reviews discussing financing & finance process.
Communication & Transparency
89.7% positive39 reviews
Reviews discussing communication & transparency.
Vehicle Repair & Maintenance
92.1% positive38 reviews
Reviews discussing vehicle repair & maintenance.
Waiting Area & Amenities
96.3% positive27 reviews
Reviews discussing waiting area & amenities.
Vehicle Inspection & Video
100% positive25 reviews
Reviews discussing vehicle inspection & video.
Trade-In Experience
94.7% positive19 reviews
Reviews discussing trade-in experience.
Problem Resolution
72.2% positive18 reviews
Reviews discussing problem resolution.
Vehicle Selection & Features
100% positive17 reviews
Reviews discussing vehicle selection & features.
Loaner Vehicle
100% positive9 reviews
Reviews discussing loaner vehicle.