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Tom Roush Mazda

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Betty Morey

May 1, 2020 · review of Tom Roush Mazda

Very customer friendly dealership and great communication between service and clients!

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Other reviews

July 26, 2025

Mary DeCaussin

I was recently at this dealership for a Class action suit for a faulty CMU in my Mazda3 GT… they got me in quickly Once the new CMU arrive. However, that was not the issue after I told them it failed an update that was done at another dealership. They changed it out because of Mazda Navigation law suit. When I called and said it wasn’t fixed I was promptly asked the # number on my sims card When he got that number I was told it was a faulty card and it was $400 to replace it. omg. To top it off they did a oil change (which I normally do myself) too. So today I noticed oil under my car (It has NO LEAKS and is always clean) Looking underneath I see that It’s leaking and covered in oil. I’ll put her up on jacks and see what they didn’t do correctly … drain plug or oil filter … both!? They’ll be hearing from me Monday. This is good reason to avoid this Place. Not a happy customer 😡

May 29, 2025

priyanka baloni

We recently purchased Mazda CX-90 and had a great experience working with Filip and Mike as they made the process smooth for us. They were prompt in replying to our queries and on the day of purchase, helped in explaining the features and other aspects of the car. Highly recommend working with them for your next Mazda purchase.

October 3, 2019

Gowtham K

Responsible and well-informed staff. Delivered on their obligations meticulously.

June 21, 2018

Robin Taylor

We stopped in for a simple test drive, and walked out with a gorgeous, new CX-5! So fortunate that Brent Cassady was my salesperson! From the first moment, he was personable, knowledgeable and truly focused on what I wanted in my next ride. So many times, salespeople try to sell, instead of being interested in what, I, as a customer want. My husband and I felt the pricing conversation was negotiated pleasantly, and we felt no hard press. We decided to buy right then and there. All in all, this simple test drive-visit turned into a great customer experience! Hmmm, perhaps that’s what “CX” stands for in “CX-5”. Glad we went to Tom Roush Mazda. Thanks again, Brent!