Bridget Arnold

Exceptional customer service experience! They made my purchase flawless and simple throughout each step of the process. The paperwork took less than an hour total. I will definitely be recommending them to others. Brent Cassady is very knowledgeable and helpful. He took the time to answer all my questions, listened to what I wanted, presented many options and made me feel comfortable. I never felt pressured or pushed to make a decsion before I was ready. They were very upfront and did not try to upsell unnesccesary items or take advantage. No hidden "extra fees" like many local dealerships. Offered a reasonable price from the start without the back and forth. I got a fair price for my trade in. I received an excellent price on the car I purchased. When comparing cars available on Autotrader and also inventory through the big name dealer complexes that advertise heavily, it wasn't even a close comparrison. The car I purchased has significantly fewer miles, a better trim level and feature package for a much lower price than what other dealerships offered. They provided a clean report and service history on the VIN number. The car is clean, detailed and in excellent condition.There was one tiny minor scratch on the paint I was made aware of otherwise I would not have noticed. I appreciate that detail was disclosed. They went above and beyond assisting with getting window tint set up and an aftermarket accesory I requested. They recommended a reputable auto insurance agent to compare quotes and ensure I was recieiving the best deal. There is a reason they are able to rely on repeat customers and referrals rather than focusing on advertising and marketing efforts. Each member of the staff I worked with had been there for several years and knew what they were doing. It is always a good sign when a dealership has low turnover. I'm a particular person and they met or exceeded each request I made. They treat customers right! Overall great expreience and would highly recommend.

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