Bryan Hooker
Service was started promptly and handled quickly - short wait. Comfy waiting room. The scorecard and video inspection are interesting and helpful. And the car wash was a nice bonus.
Response from owner
December 27, 2021
Other reviews
Tyler Gorman
Im not writing this for me nor the team at Tom Roush. Im writing this for you, the person on the hunt for the best deal and the car/experience you deserve. Ive worked hard, just like the rest of you! Buying a new car shouldn't have to be stressful or anxiety ridden. I live in Indy, searched and contacted nearly every dealer in Indianapolis and as far as Cincinnati. My first call was Roush, and my last call was Roush. Believe me when i tell you, dont waste your time thinking you're last call is going to be anyone other than Roush. But do your diligence. Call compare, contrast and get the best price you can. Im telling you, it will be from Roush! For me it was all about the best price. What i came to find out was that it is infact also about the experience. YOU WILL NOT HAVE A BETTER EXPERIENCE, OR GET A BETTER PRICE ANY WHERE ELSE! If you get the chance to work with Brent Cassady, lucky you! Guys amazing and extremely passionate about what he does. He will not, cannot, hands down refuses to be beaten and will make this venture enjoyable. Im here to tell you as well, while anyone you may deal with over there is going to do the same for you. Brents your guy! His 30+years of experience has likely rubbed off on every salesperson on the floor, making Roush the well deserved final destination everyone of you who takes the time to read this will choose. I rarely write reviews, im not a writer, i gain nothing from putting this out there. Im just a guy who wanted a car for his family, and got so much more! I hope this message helps you. Good luck and go get your car at Roush! Don't waste your time if the other guys wont put it on paper.
Joan Jarvis
We purchased our Mazda after working with Brent. He was very thorough and professional. All in all it was a very pleasant experience. Thanks so much Brent!!
Keith L. McDaniel
I’m not sure where to begin. My wife and I purchased our first Mazdas from Tom Roush in 1998. Since then our extended family and friends have purchased or leased almost 40 cars. Brent Cassady was one of our first service advisors and then moved into sales and we’ve been working with him since then. Obviously we all feel very comfortable working with him so we keep coming back. Brent, and everyone at Roush, have always taken care of us for sales and service and looked after my elderly parents when they visit.
Jamal V
Everyone was really nice and helpfull when it came to selecting a vehicle and knew alot about the vehicles there. My salemen JT was especially helpful and very nice as well.