Charlie Geier
We had an amazing experience. Pete was awesome. We never felt pressured and he was able to answer all of our questions and help us a find a vehicle that was perfect for our family. I recommend everyone go to Tom Roush!
Response from owner
December 26, 2023
Other reviews
Harry Passehl
Tom Roush and his crew are truly good folks - they make closing the deal to one of the biggest buys you are gonna make easy and stress free. I will be closing deal number two with them in less than a month.
Rayme Swan
I came in today to purchase a key for my 2014 mazda 3. I was expecting to spend $200-300, but the price was nearly $500 out the door not including tax. I definitely was a little price shocked, but i understand that the parts and service department do not set the pricing so I went ahead and decided to proceed with the sale. This is when I met their service advisor Jon Shreve. He asked if I had my original key, and he proceeded to take it apart and bend a couple of pins back into place, and the fob worked perfectly. Integrity such as this is rare in today's world, and I truly appreciate both Jon putting the customer first, and the culture that has been established at Tom Rouch Mazda that allows for this. Most service departments would have just proceeded to make the $500 sale and not make any impact on my day. I can say that I've never been to this dealership before and I live an hour away. But I do own a local business that employs roughly 70 people and not only will I make it a point to make sure that I spend my money here in the future, I will encourage my team members to do business with a company that shares our core values! Thanks, again, Jon for being a man of integrity. If anyone is debating on buying your next vehicle, or having your vehicle serviced do it here they have earned it, and i truly believe they will continue to earn your business in the future!
Cody Krenz
I had an excellent experience buying a car here. Marvin was a huge help the whole way through. He had the car I wanted to look at up front and ready to go and I had a great time "taking shop" with him through the whole process. Chris and Marvin stayed late to make sure the finance work was done and I would like to thank them both for that. I would highly recommend Marvin and Chris if you're looking for a new car.
Michael Lindorff
The Tom Roush dealership is a very friendly place to visit. I have found their staff to be very helpful, and there visitor area, or waiting area, is very well equipped with drinks such as coffee and water and various snacks. Also, there is free WiFi available while you're waiting for your vehicle to be readied.