CJ Demidov
I bought a used Mazda CX5 so far so good, 1200 miles, no issues. I put 5 stars because of Amber A. and Dan V. I had an issue with sales man mistake, but Amber saw it and fixed it, always replied emails. Dan V. quickly replied and tried to help. Everyone does mistakes, and I appreciate how quick you try to fix it.
Response from owner
October 19, 2024
Other reviews
Kenneth Smith
Brent Cassady has sold us two Lincolns. He is an excellent person to work with - he is knowledgeable, laid back, and doesn't pressure you.
Cindy Oderkirk Butler
We had a great experience at Tom Roush! Chris really listened to our needs/likes and wants, then found the perfect car!
Gowtham K
Responsible and well-informed staff. Delivered on their obligations meticulously.
Ashesh Goswami
Excellent service, a great collection of cars, and super fast processing makes car purchase a great experience at Tom Roush. My sales representative Skyler helped a lot both to select the car of my choice, and made sure that everything got completed as soon as possible. Unfortunately they do not offer any competitive incentives, but their after-sales service is pretty good.