Dan Smith
Terrific and somewhat unusual experience with a service department. I'll make a long story short. Our car had a flat tire that could not be repaired. I live Chicago but my son was driving our car on his second day at a new job in the area. Since I had to buy a new tire, I figured that they would most likely recommend replacing at least 2 of the tires, if not try to sell me on an entire set. I gave the ok to order two, but Corey in the service department said I should be fine with just replacing the one. Both Dell and Corey were extremely responsive to our situation and more helpful than I could have ever expected.
Other reviews
Gina Battinich
My buying experience at Tom Roush started off rocky, but they were quick to remedy my concerns. My salesperson, the finance guy and the sales managers were all very attentive to my needs and worked hard to get me the car I wanted and the deal I was happy with.
Paul Phillips
Roush has totally transformed my lease experience. This is the first non-domestic car I have leased. The fit and finish on my Mazda CX-5 is incredible. I am totally happy with my choice. Roush in Westfield has the friendliest sales and service I have ever experienced. Every time I use their service I walk away saying "Wow, that was great!". Good job Tom Roush Westfield!
Paul Beeman
My sales rep Ryan Ott made it any easy switch from Cadillac to Mazda and am loving the peppy fuel efficient SkyActiv turbo it’s very impressive. If you need top notch service look Ryan up he’ll take good care of you. Thanks again to the whole team over there!
vivien carter
This company not only will get you a great price for your vehicle they don't mess around. They get you in and out of the dealership. Some places take all day with the car buying process not Tom Roush! I am a customer for life! I would recommend this dealership to anyone. Did I also mention the outstanding customer service they provide as well! Ask for Ray he has excellent car expertise.