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Tom Roush Mazda

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Dave Smith

July 27, 2023 · review of Tom Roush Mazda

Tried to buy a caliper for my car and they said it would be 500 for the part alone and when I asked for the part number so I could look it up myself they said they wouldn't give it to me cause they don't want me to buy it anywhere else

Response from owner

Mr. Way of the shovel, we value every customer here at Tom Roush and have an excellent sales and service rating. We do not give out part numbers for parts to customers and reserve that information for customers that plan to purchase from us here at Tom Roush. It is a disservice to the company to pay staff to provide information for a customer to go elsewhere. Why would we do that? You are always welcome to call other parts stores and provide them with the part you need and they will price it to you without our part number. Customer service is important to us here and we provide excellent service to those doing business here at Tom Roush as shown here in our google reviews. We wish you the best.

August 3, 2023

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