Ginfio
Performance wise, I think they do a good job. Parts people are great. But customer service from the Service side is deteriorating. Could be due to the summer and busyness: they seem to be short staffed and always in a rush not having time to communicate with customers about status or other important things customers need communication for
Response from owner
June 17, 2025
Other reviews
John Mason
Brought my Mazda MX5 down to fix a poorly done brake job that was done here locally in Lafayette. They documented exactly what the Lafayette dealer had done wrong. I had been to the local dealer 5 times to fix the loud brake squealing. Tom Roush Mazda staff fixed my brakes perfectly. No squealing!
Greg Eiler
I've purchased my last two Mazdas from this dealership and I've only had pleasant experiences; of course, they low-ball on trade-ins but who doesn't?
Leigh Anne Ernst
Amazing people. They worked with me, even though I was from out of town and had a lack of paper work, and got me into the car of my choice. Great service, I'd be more than happy to return for my next purchase.
Chen-Yi Lu (Steven)
Had a great experience purchasing a new vehicle with Bob Wood.