Jada
I've had horrible experiences both times at the service center for Mazda. 1st time back in January when they performed 2 recalls. The first time I had a loose part in my passenger airbag compartment after they completed the recall, I recently took it back after seeing 2 additional certified auto dealerships with them telling me that there was a part that was loose in my airbag compartment. I recently just went back 2 days ago, they charged me $95 for service on a piece THEY messed up. Money isn't an issue for me, if they may have thought that.They said it was some air fresher that was rolling around in my compartment, which makes no sense hence that I just purchased the air fresher a month ago and this noise has been consistent since I left their service department back in January. Never will I use their service department again. It may of just been my luck, but we all have a title to our own experiences. Just wanted to rate my observations and customer experience.
Other reviews
Merle Davis
My salesman made my leasing experience very easy. I will recommend this dealership to my friends and family
Michael P. Smith
Great buying experience and after the sale service
David Banks
I own two Mazdas(CX-5, 6) purchased at Tom Roush Mazda. The service department is top notch. Scott and Jon are very professional service managers and pleasant to deal with. I heartedly recommend the Roush dealership.
George Kelley
always feel like they care about their customers.