Jordan Einert
Had a fantastic experience buying my used Mazda here. Everyone was extremely friendly and quick to answer questions. Did a great job of keeping in contact but also didn’t harass you like other dealerships. The finance team was quick but thorough. The only negative thing I have to say is I wish my car was detailed a bit better when it came to purchase day. I had to go through and re-clean a few areas that were missed which is slightly disappointing when buying a car from a dealership. I genuinely enjoyed the experience overall, just wish I would have thoroughly checked before I drove the car off the lot.
Response from owner
February 28, 2023
Other reviews
Beth E
We had a great experience at Tom Roush Mazda. The entire process was efficient, respectful, and clearly focused on good customer service. Brent was especially helpful—knowledgeable, straightforward, and friendly without ever being pushy. He made the process smooth and easy from start to finish.
Leslie Hine
I purchased a new Mazda CX50 with the help of Marvin, Skylar and Jeff. Marvin is knowledgeable and honest. He answered all my questions and made sure I knew how to work everything in the car before leaving the dealership. Skylar made the numbers work and helped in understanding the itemization of expenses. Jeff explained in detail the financing and it was quick. This was an overall great experience.
Alvis Hu
Tom Roush Mazda really changed my view to a car dealer, especially for their repair and maintenance services. Their price is surprisingly reasonable. And the turn around time is incredible with video updating car status. The waiting area is big, clean, and comfortable. Managers and staff are all friendly and knowledgeable. I also had excellent experience completed the transaction of my new CX-30 last year. Definitely a five star Mazda dealer I have ever seen as a owner who have had 5 Mazdas with 5 dealers.
Gary Hansel
Leased a Lincoln MKZ ...No pressure ..fast and highly professional everyone was very friendly and so easy to work with. Highly recommended. Ray was very knowledgeable and made the process painless. I will be a repeat customer. Thanks