Mark Schaaf
We really love our Mazdas. That's why we return to Tom Roush for service. The team is fast, reliable, and very friendly. I really appreciate the video of our car's critical service areas made by the technician. Tom Roush is not the cheapest, I'm sure, but you get what you pay for.
Response from owner
August 27, 2022
Other reviews
Michael Powell
Smooth buying experience. Garen Gibbs was professional, friendly (without being slick), and informative—and efficient without being pushy. I had done my research and knew what I wanted; he was responsive to that, answered my questions clearly and honestly, and didn't waste time on things I wasn't interested in. Very agreeable experience, and much appreciated!
Jerald Shrewsbury
Got in quickly and needed work done quickly on my 2016 Miata. Been doing this since my first Miata in 2004. Terrific sales and service operation
Elianor Maranian
Every one was professional, very nice, I would give him 10 stars if I could.
Sonja Hartz
Hi, I recently bought my first car here! Supposed to be exciting for me right? Wrong. I bought the car off their used lot, it is a 2019 BMW 540ix with 61k miles on it, said all services were good, well taken care off. Me and my boyfriend hate auto start/stop so we started turning that off when driving and immediately noticed it idled a little rough, but could just be engine mounts going bad. I, not even after a month of having it, had a misfire code for cylinder 5. I changed the spark plugs and swapped coils around thinking nothing of it, code pops up again a week and a half later, cylinder 5 misfires again. My boyfriend decided to do a compression test to the cylinders and cylinder 5 wasn’t holding compression. I immediately try and contact the dealer and get voicemail every day for two weeks. I have damaged/burnt valves, something I could not have POSSIBLY CAUSED in the one month driving this car, let alone the first week when I noticed. The dealer finally called me back to tell me they were going to do nothing for me. I am now stuck with a $5,300 bill as a 23y/o who saved up all year working full time overnights in a hospital and weekends waitressing, while being a college student in nursing. Needless to say this has been the worst experience of my life and I have cried consistently for the past month due to stress of not having a vehicle and stress over how much this is going to cost and how I can work, things I should worry about for not even having this car for two months. DO NOT EVER GO HERE. I hope that all the people here who refused to answer my calls (and no I was not rude, I was just very hopeful that they would potentially help me out) or help me in any way, get their karma.