Mary Ann Drake
My vehicle only required minimum service this visit and it was done within an hour. Communication is always prompt and courteous and I like seeing the video from the mechanic.
Response from owner
January 24, 2022
Other reviews
Monica Woodward
Great service and communication with service manager. Loved the video they sent showing the issues that needed repaired...it made it very clear what needed to be serviced.
Alice Haag
First service visit. I was very happy with the service department. I am so happy we picked this dealership. Everyone is so friendly and helpful. Love my Mazda!
Lynnette Vinson
I worked with Larry for about 11/2 hours on Thursday and return Friday to sign and drive off in my new RED Mazda CX-5! Not until Wednesday had I even considered a Mazda! After test driving Honda CR-V, Toyota Camry, Nissan Rogue and a Infinity QX-30 over the past 3 weeks did I consider researching and test driving the CX-5. I immediately fell in love and knew this was the vehicle for me! I got the exact color I was looking for!!! NO PRESSURE ONLY PATIENCE!!! This was my 1st experience where I didn’t have to pack a snack and my head was NOT POUNDING after the final transaction! Larry even got in the car with me before driving off to ensure I remembered the features most used. THANK YOU AND SALES MGT SO MUCH!
Andrew Worswick
Purchased 2 cars at Tom Roush and have had a great experience both times. Top notch customer service and definitely not the typical car buying experience. Will be a customer again...