Mary Ryker Hernandez
Wonderful car-buying experience and I am so happy with my Mazda 3! Larry provided exceptional no-pressure service - answered all my questions and even trained me on my new car's features. Moe made the financial side of buying easy. 100% satisfied! Highly recommend!
Response from owner
August 27, 2022
Other reviews
Scott McDonald
This would have been a five star review based on our interaction with Dan, the internet sales manager. He gave us a fair price over email and phone conversations, and went out of his way to procure a vehicle for us. Then came the sales process with another salesman. Without mentioning it, or disclosing it in advance, there was an extra $299 paint sealant charge added on our bill. When I questioned the extra charge, I was old that I had to pay for it because It was already on the car. After refusing to pay it , I was told that I would not be getting the extended warranty that they advertise either because that was also part of the $299 paint protection fee. I would have to pay $164 if I wanted the extended warranty. I was told by the salesman that “there were no deductibles and that everything is covered 100 percent”, so I paid the $164. After reading the brochure later, it turns out that this is not true. It is a limited power train warranty with deductibles. You can buy the warranty that covers everything for $1700 as was presented by the closer. The business manager closer also touted the free warranty that they were “giving “. He seemed surprised when I mentioned that we had been charged for it, until the salesman explained that we had refused the paint package. The business manager got a little upset when I told him that in my mind that this was deceptive marketing. So they are “the home of the 10 year 100,000 mile warranty”, but only if You PAY FOR IT. Update 1/5/2020. I am subtracting one star due to the fact that the internet manager that we were dealing with never responded to my issues in this post or in an email directly to him.
David Rieck
Great service department. Honest and very quick in and out. Would recommend for service or sales!
Kim Eldred
I appreciate the thorough videos so that we can make an informed decision what we’re fixing.
Hannah Clevenger
MIKE, MIKE, MIKE! What day is it?!? Doesn’t matter because Mike will make your day with a new Mazda! Thank you so much for the easy and stress free experience we had this weekend! Was so nervous and he eased my mind and made car buying an enjoyable weekend trip to Westfield! Thank you a thousand times over!