Pamela Ryan

Jason Minnich

Purchased a Rivian from this place and we couldn’t be happier. Bob Wood was so great to work with as was Jim. We were given a very fair amount for our trade in, these guys were straight forward and honest. Very happy and relaxed atmosphere that the Roush family has created, they are spoken very highly about by their employees. Highly recommend to anyone in the market for a new or used vehicle.

Audrey Burgess

Not happy with tire balance and rotate that was done that I did not schedule. Scheduled online for oil change only says nothing about tires balance and rotate. Not to mention once I left my wheel shook like crazy had to go back and they said one of my tires was off balance? Hello shouldn't you have seen that the first time not have me drive it and have to come back. No refund offered just put tires back how they was so therefore no balance and rotated really done! A time before this they didn't put antifreeze in during an oil chnage, Causing me to buy some because my car was overheating on 31! Not pleased.

Travis Ferguson

I went in to look at a specific used vehicle, and wasn’t going to even have them look at my current vehicle since I have someone who wants to buy it from me. The sales guy was friendly and openly pointed out both good and possible bad about the vehicle. (Only reason this isn’t a one star review) I liked the vehicle I test drove and was thinking through the logistics of how to ensure I could put a hold on it. Against my better judgement, I decided to let them make an offer on my vehicle. They gave me a low-ball offer that just happened to be just over the payoff amount, which I made the mistake of telling them before they have an offer. Their excuse: a “possible $1800 repair” based off of a warning light they didn’t get the code for. Even if it were an $1800 repair, that would net them at least an $8k profit, most likely more like $10k based on what similar vehicles (including the small rust spots) with 50k more miles are going for. Luckily, there are other dealerships with similar vehicles to the one I was looking at; because this was enough to stop me from going back after I sell my vehicle.

Mary Beth Cox

Yes. My husband and I had a joyful experience with john . Very upfront and understood our situation . Smooth process.