Regina McDowell
This is my 2nd Mazda purchase. They did not disappoint. Service remains very good. Nearly painless experience of making a major purchase!
Response from owner
May 15, 2023
Other reviews
David Burton
I was very pleased with both the salesman and the finance specialist. Thanks!
Brandon Nicholson
Great communication throughout the process on inspection findings and recommendations.
Tyler Gorman
Im not writing this for me nor the team at Tom Roush. Im writing this for you, the person on the hunt for the best deal and the car/experience you deserve. Ive worked hard, just like the rest of you! Buying a new car shouldn't have to be stressful or anxiety ridden. I live in Indy, searched and contacted nearly every dealer in Indianapolis and as far as Cincinnati. My first call was Roush, and my last call was Roush. Believe me when i tell you, dont waste your time thinking you're last call is going to be anyone other than Roush. But do your diligence. Call compare, contrast and get the best price you can. Im telling you, it will be from Roush! For me it was all about the best price. What i came to find out was that it is infact also about the experience. YOU WILL NOT HAVE A BETTER EXPERIENCE, OR GET A BETTER PRICE ANY WHERE ELSE! If you get the chance to work with Brent Cassady, lucky you! Guys amazing and extremely passionate about what he does. He will not, cannot, hands down refuses to be beaten and will make this venture enjoyable. Im here to tell you as well, while anyone you may deal with over there is going to do the same for you. Brents your guy! His 30+years of experience has likely rubbed off on every salesperson on the floor, making Roush the well deserved final destination everyone of you who takes the time to read this will choose. I rarely write reviews, im not a writer, i gain nothing from putting this out there. Im just a guy who wanted a car for his family, and got so much more! I hope this message helps you. Good luck and go get your car at Roush! Don't waste your time if the other guys wont put it on paper.
Smart Dumb
I bought a used Lincoln from here and it went well. They took $1900 off the 21.9 asking price to get the car down to my 20k budget with no hassle at all. Lifetime oil $30 oil changes and guaranteed loaner cars for service longer than 1.5 hours is fantastic. I took my car in a few months later for some minor warranty work. The parts took weeks longer than expected but they gave me a very nice loaner car and I had it for the entire time my car was in the shop. It takes a lot of stress out knowing you will get a loaner.