Roberta Jordan.
Went here a few months ago, test drove a vehicle and expressed that I wanted to buy, but had a few months left of payment on my current vehicle. Asked what paperwork or information I needed to bring in for our appointment the next day, and I was told no need to bring anything. Came in for my appointment the next afternoon, and the initial salesman had me work with a different salesman bc he was selling a car to someone he met earlier that week. The new salesman, Roger, was amazing! I told him that I’d like to purchase, and asked about my current vehicle; he listed all of the documentation that was needed. I feel that I wasn’t taken seriously, bc why would I be told nothing needed the first time? I work long days and work an hour away, so my valuable time was wasted. I planned to walk out with a new vehicle that night. I went to another dealership and bought a brand new 2025 SUV. If I’d worked with Roger from the start, I’m sure my experience would’ve been different. But it is what it is!
Response from owner
April 7, 2025
Other reviews
Virginia Fitzgearld
We were quite disappointed here. We got there an hour and a half before they closed and they were not interested in giving us a true quote on how much a car would be. They did let us drive a car. However, when we started talking price, all he would give us was a ballpark figure. Even when we asked specific questions all we got was vague, ballpark answers. We went to Penske Honda the next day and bought a car there.
Nicole Deimling
Good experience with the service department. Would recommend!
Jaclyn Snavely
Friendly workers and great selection of drinks while you wait.
Julie Butt
My dad visited this week and the service team was very helpful. He kept harping on how nice the people were with helping him set up his phone in his car. Apparently “Skip” is the most helpful person he’s met this year, thanks for making our summer much easier.