Sivabalan P
Bought my Mazda 6 2012 from them in Apr 2012. Was happy with Jim who gave me a good quote. Had a couple of minor issues with the car under warranty and they were serviced without issues. once i was out of warranty, the service department started pushing for maintenance work at 35K which when i researched were not due until 60K and it cost me $900. Had an issue with my tail light blowing up repeatedly and was charged $300 to diagnose and "fix" the issues and was given a 12 month/12,000 mile guarantee for the work. Guess what, have the same issue within a week and a $200 charge for diagnosing the issue again and another $200 to fix. When asked why I was charged again, i was told that the issue was not found the first time and only the symptom was fixed and so i have to pay again to fix the root cause. So why give guarantee and charge me in the first place? Strongly suggest that if you buy a car here because you get a good price, then look somewhere else for any service issue if you are out of warranty as they do not seem to be experts in fixing issues but coming up with fancy words to charge you for repeatedly. Good luck.
Other reviews
Fish Bone
Absolute SCAM i bought a used suv from this dealer and i can truly say it was the worst financial decision of my life. i was in a bad spot with my car getting rear ended and totaled by the other driver's insurance company and was in dire need of a vehicle. this dealership was NO help and they were charging DOUBLE what the suv i purchased was worth. upon further inspection and repairs at my home, i found that the struts, breaks and suspension were all being held on by hundreds of ZIP TIES and there are whole sections of the frame that are rusted out or missing that i could not see until i spent time underneath the vehicle. theres also a chip in the windshield that i told them to fix before i purchased that they also did not fix. (i thought i could fill that in at home though, thats easy). but any insurance company would look at this and total the vehicle. i have 0 resale value on it and if i am ever in an accident i will get nothing. DO NOT BUY EDIT since the dealer has accused me of faking. i will NOT use my real identity or information in this review because someone from your dealership showed up at my place of residence late at night trying to "purchase the vehicle back". this was extremely creepy and suspicious. you weirdos are lucky i am not suing or pressing charges for soliciting or stalking.
Jackie Wilson Troglen
Everyone was nice, professional, and do a great job!
Roberto Leyva
Garen was awesome! He was very down to earth and helped us to get what we really wanted. The process of agreeing on a payment that was more affordable was easy and stress free. Really appreciated them paying off our other lease right away, and we received our title paperwork quickly as well. So glad we checked them out!
Megan Trainor
We all really enjoyed working with Brandon. He was very low pressure yet very helpful. He had a sense of humor and was good at casual conversation. I know he’s new at this, but he did a very good job with us. The African American gentleman was also super friendly and welcoming. He was always watching to be sure we were being taken care of. I’m sure we would have enjoyed working with him, too. This was the most positive car buying experience we’ve had in recent times. Thank you!