Albert Middget
I had a wonderful car buying experience. The car speaks for itself and the salesman Jim Barbour told me that and left me alone. I came back to request him because my car was that good and stood out against the competition. Before I continue, I want to say that I love my Mazda. I have a 2015 mazda 3 and it has been a pleasure to drive. I finally had to pay the piper for the 60k maintenance(btw the extended warranty is a money grab because the car was built that well). It was $750. Parts were 370ish total and the labor around 410. It was $95 labor per job. The quote was accurate. While I trust the tech and appreciate the experience, I feel it was a bit pricey. I am out of warranty and will not be returning to get service from the dealer, but they were professional and seemed to care about the brand, quality of service, and were knowledgeable about the car. I would recommend mazda cars and as of this moment plan of buying another one in the years to come.
Other reviews
Jackie Wilson Troglen
Everyone was nice, professional, and do a great job!
Fish Bone
Absolute SCAM i bought a used suv from this dealer and i can truly say it was the worst financial decision of my life. i was in a bad spot with my car getting rear ended and totaled by the other driver's insurance company and was in dire need of a vehicle. this dealership was NO help and they were charging DOUBLE what the suv i purchased was worth. upon further inspection and repairs at my home, i found that the struts, breaks and suspension were all being held on by hundreds of ZIP TIES and there are whole sections of the frame that are rusted out or missing that i could not see until i spent time underneath the vehicle. theres also a chip in the windshield that i told them to fix before i purchased that they also did not fix. (i thought i could fill that in at home though, thats easy). but any insurance company would look at this and total the vehicle. i have 0 resale value on it and if i am ever in an accident i will get nothing. DO NOT BUY EDIT since the dealer has accused me of faking. i will NOT use my real identity or information in this review because someone from your dealership showed up at my place of residence late at night trying to "purchase the vehicle back". this was extremely creepy and suspicious. you weirdos are lucky i am not suing or pressing charges for soliciting or stalking.
Shatoria Lunsford
Tom Roush Mazda is an amazing dealership. When walking into the dealership, you are greeted warmly by all around and the atmosphere is relaxing. I really enjoyed working with Skylar. There was no pressure, he listened to what I wanted and he was funny, personable, and made my first car buying experience very pleasurable. Definitely recommend for firs time car buyers.
Corinna Schilling
Fillip and Skylar were great to work with on purchasing a new CX-5. They were both very knowledgeable and ensured a smooth transaction. I appreciated all their work and would recommend buying a Mazda at Tom Roush! Very happy with my new car and my experience at the dealership.