Andrew Haskins
Been a customer since 2014 and I have always been treated great and the service is fantastic.
Response from owner
March 14, 2024
Other reviews
Audrey England
Extremely accommodating! I love my CX-30. Ask for Jonny Much!!!
Taylor Hippler
Still in love with my Mazda CX-5. Larry Graves and the staff at Tom Roush Mazda made leasing my first car a wonderful and stress free experience. If you are looking for a car dealership that goes above and beyond to earn your business, Tom Roush Mazda is the place to go and I highly recommend you ask for Larry!
Cara Shanks
Everyone at the dealership is so nice and pleasant to work with. They take the time to answer all your questions, aren't pushy, and want to make sure that you are comfortable with your purchase!
Sonja Hartz
Hi, I recently bought my first car here! Supposed to be exciting for me right? Wrong. I bought the car off their used lot, it is a 2019 BMW 540ix with 61k miles on it, said all services were good, well taken care off. Me and my boyfriend hate auto start/stop so we started turning that off when driving and immediately noticed it idled a little rough, but could just be engine mounts going bad. I, not even after a month of having it, had a misfire code for cylinder 5. I changed the spark plugs and swapped coils around thinking nothing of it, code pops up again a week and a half later, cylinder 5 misfires again. My boyfriend decided to do a compression test to the cylinders and cylinder 5 wasn’t holding compression. I immediately try and contact the dealer and get voicemail every day for two weeks. I have damaged/burnt valves, something I could not have POSSIBLY CAUSED in the one month driving this car, let alone the first week when I noticed. The dealer finally called me back to tell me they were going to do nothing for me. I am now stuck with a $5,300 bill as a 23y/o who saved up all year working full time overnights in a hospital and weekends waitressing, while being a college student in nursing. Needless to say this has been the worst experience of my life and I have cried consistently for the past month due to stress of not having a vehicle and stress over how much this is going to cost and how I can work, things I should worry about for not even having this car for two months. DO NOT EVER GO HERE. I hope that all the people here who refused to answer my calls (and no I was not rude, I was just very hopeful that they would potentially help me out) or help me in any way, get their karma.