Andy Bargeron
Great service, they put my concerns first and went well out of their way to resolve a very thorny issue to my satisfaction. Scott in particular went to bat for me with Mazda corporate to resolve a warranty question. This dealership has one of the best service departments I've ever dealt with... and I've dealt with a lot of them, both mass brands and premium brands as well; they even provide loaners, which a lot of mainstream brands do not. Even premium brands in the Indianapolis area that I've dealt with are inferior to Tom Roush.
Other reviews
Elizabeth McAloon
I had an excellent experience at Tom Roush. AJ worked really hard to make sure I got the right financing for my first car! I'm really glad I chose to go to Tom Roush.
Roberta Jordan.
Went here a few months ago, test drove a vehicle and expressed that I wanted to buy, but had a few months left of payment on my current vehicle. Asked what paperwork or information I needed to bring in for our appointment the next day, and I was told no need to bring anything. Came in for my appointment the next afternoon, and the initial salesman had me work with a different salesman bc he was selling a car to someone he met earlier that week. The new salesman, Roger, was amazing! I told him that I’d like to purchase, and asked about my current vehicle; he listed all of the documentation that was needed. I feel that I wasn’t taken seriously, bc why would I be told nothing needed the first time? I work long days and work an hour away, so my valuable time was wasted. I planned to walk out with a new vehicle that night. I went to another dealership and bought a brand new 2025 SUV. If I’d worked with Roger from the start, I’m sure my experience would’ve been different. But it is what it is!
Parker Black
Everyone was very helpful in getting my daughter her new Mazda. Great help getting everything all set up and completing the sale. Makes me want to look at Tom Roush for my next car.
Phyllis Clark
Very happy with our experience. We were only in dealership for under 3 hours until we left with our new car.