Bob
We purchased a 2nd vehicle from Tom Roush a 2023 CX-5. We had the same great experience as the first purchase. Lee worked very hard to get exactly what we wanted. The entire team was great to work with. We have also had our 2019 in for service and it was one of the most pleasant service experiences I have ever had. I strongly recommend Tom Roush Mazda. Purchased a 2019 certified Cx-5. Great experience. Low pressure. Our sales person was Lee and worked hard to get us to get the vehicle and price we wanted. Sales and Finance managers were very good to work with as well. Very pleased with Tom Roush Mazda.
Response from owner
April 14, 2022
Other reviews
Chris Bettis
Corey and Scott are by far the best service advisors in Hamilton Co. they go above and beyond for their customers and shoot you straight..
Mike Hawkins
I first saw the car while doing a search on Truecar in early February 2017 for a vehicle to replace my Volkswagen tdi when they would buy it back March 15, 2017. They was very willing to work with my constraints. Kathy was my initial contact. She responded promptly with detailed vehicle information and set up my test drive. My salesman Lance took my deposit and agreed to hold the car for a month until I could surrender my VW and receive my buyback money. When I decided not to wait for the buyback money and purchase the MKZ early it was scheduled within 2 days. I didn't really pay attention to the time when I got there, but I would say that the entire purchase took an hour or less with Brock, the Finance Manager. Overall I was very satisfied with the experience and the vehicle.
Sandra Summons
Tom Roush has the best group of salesmen and service people. My salesman, Brent, always treats me like I’m the only customer he has. He is knowledgeable of all makes and models. This is the fifth car I have purchased from Tom Roush. I will continue to get all my service there as they treat everyone with respect.
Kurt Frederick
The sales staff are honest and transparent. They take great pride in customer service and are willing to answer any and all questions from customers. I've leased and now purchased cars through Tom Roush Mazda and can't envision going anywhere else for my car needs.