Kurt Frederick
The sales staff are honest and transparent. They take great pride in customer service and are willing to answer any and all questions from customers. I've leased and now purchased cars through Tom Roush Mazda and can't envision going anywhere else for my car needs.
Other reviews
Amanda Schrimshear
Everyone was so nice and they were very helpful!
John Massingale
Marco is an outstanding sales guy. Couldn't be happier with my experience. Tom Roush feels local and honest. I'd reccomend every time.
KellyGB
Great deals, great staff. Purchased the Lincoln MKC and wished it was the same.
STEPHEN BROWN
I surprised myself by going back to Tom Roush as I had a bad experience with a used car purchase a few years ago (they claimed "full service" had been done on the used car but it turned out not to be the case). The new car sales experience was very good - the sales person was very friendly, helpful and genuine. The car purchase was my daughter's first car and Larry was very patient & knowledgeable as he explained the car's many features. I'm giving 4 stars instead of 5 because of how long it took to get me out of the dealership after agreeing to the purchase. I realize there's a fair amount of paperwork involved but we waited over an hour before I was able to sit with the business manager. Even though I had specifically requested to not sit through the extended maintenance presentation, they presented it anyway - thus wasting both my time and theirs. The business manager said they must present the extended warranty in order to follow state law. That's unfortunate. FYI - This dealership also claims to apply a wax treatment to its cars and tacks on an add'l $299 to the MSRP for it. It reminds me of the "TruCoat" charge from the movie Fargo. Overall though, I'd buy consider buying from them again.