Christie Thaxton
I highly recommend working with Bob and Joe at Tom Rousch Budget Center. They were friendly and honest. They listened to what I was looking for in a vehicle and a payment and helped me achieve those goals. The guys were also very patient with me and didn't push for a quick decision.
Response from owner
October 27, 2020
Other reviews
Brett Johnson
Looks like another reviewer Connie Young had the same sales rep as I did! Visited these guys a couple years ago to get an idea on what the cost would be for a car and had a rather unpleasant experience. First made contact through their online sales rep, showed up later that day and he couldn't remember who I was or why I was there, even though I had made an appointment. They didn't even have the model I was asking about on hand. He handed me off to another sales rep, where I again explained why I was there and made it known that I was not looking to leave with a brand new car that day, which he seemed to understand. From there on he got progressively pushy and used some odd delay tactic where he would "check with the manager" to get some special rate several times, making me wait 15-20 minutes at one point before he returned, as if he hoped this would make me change my mind about buying a car on the spot without test driving it. When he finally accepted that fact, he went to retrieve the key to my car (another 10 minutes). As I got in my car to leave, I could clearly see him through the window in front of me literally whining to a coworker about how awful I must have been for not buying a car from him that day. I was surprised when he had the nerve to call me a week later to see if I had reconsidered. Needless to say, when I did need to buy a car later in the year they were not considered.
Steve Engelking
Great experience with Mike Haire and Mark Grover. We could not be happier.
Patrick Roberts
In one word, painless. In more detail, this is the fourth Mazda we've purchased from Tom Roush Mazda. And as I'm writing this comment I'm sitting in their waiting room about to buy my fifth We trust the dealership, but to be honest our salesman is one of the main reasons we keep coming back. Lee Wildermuth knows his Mazdas. We also feel he looks out for all parties involved. We have never felt like we got the ahort end of the stick. Great dealership, fantastic salesman.
Rich Spencer
Pete was great to work with, highly recommend him!