Cindy Everroad

Megan Tandarich

I cannot say enough good things about my experience with Jonny Much!! This was my first car purchase and from the moment we arrived at the dealership Jonny made the entire process not only easy but enjoyable. He was able to walk us through all of the vehicle options and ultimately find the one that fit both my budget and lifestyle. During the test drive, he was able to point out features that previous dealers had not and took the time to get to know my family and I on a more personal level. Jonny is not here to just pressure and sell you a car, he truly wants you to find a perfect fit. If you are ever in the market for a new car and visiting Tom Roush, set up an appointment with Jonny Much and you will not be disappointed. Thank you to everyone at the dealership and Jonny for making this such a positive car buying experience. We will be back and visiting Jonny for our future car searches! (We purchased a CX-30 but Jonny is also a Miata expert!)

Jackie M

I leased a Mazda 3 from Tom Roush and was pleased during that time. However, at the end of my lease, my salesman didn’t really try to help me find any other Mazdas to buy. He offered no incentives or promotions, even though I had been a loyal customer before. I was disappointed, because I had every intention of buying a Mazda. I ended up buying a Honda and I’m happy I did. My boyfriend is in search of a specific CX-9 and was assured by a Tom Roush employee that they had what he wanted in stock. He called them several times to make sure (we live on the south side and didn’t want to waste our time driving up for a car that’s already been sold). Again, the lady assured us that it was in stock. We arrived that day, only to find out that it had been sold the day before. The sales people told us that it wasn’t their fault and blamed it on a computer inventory error. We left very disappointed. All they had to do was call us back and inform us that they sold it, before we wasted our time. They need to work on their customer service. I won’t return to Tom Roush ever again. Being disappointed twice is enough for me. Update: The lady from Tom Roush called my boyfriend today and admitted that she knew the car had been sold prior to our visit. She did apologize, which was nice. But it still was a waste of our time. Hopefully, they learned their lesson from this review and our experience.

Ronda McClurg

Service is always awesome and with a smile. Love this place!

Dan Mitton

I was impressed with the courtesy and professionalism of the staff. They were very easy to deal with and honest.