Cindy Sheeks
Great experience. Fast and efficient. Just a note that you can't drop off after hours. We went around 9:30 PM to drop the car off the night before, but the gate was locked and there was no access to the dealership.
Response from owner
January 12, 2026
Other reviews
Jennifer Milewski
Typically the process of buying a car can make you lose the will to live. There's the pressure, the little awkward finance room, the negotiating, the hours spent. Not here! First time at Tom Roush yesterday, and it will not be our last! The sales staff were relaxed, offered me to take the car for a few hours (even with inventory low), super helpful and knowledgeable. Pete knew his stuff and helped us make the right selection for our family. I went back and forth tons, and he was truly nice & patient. We never once felt pressured and today feel confident in the Mazda we chose. I have to say Moe, the finance manager was just great! That part of buying a car is usually the longest most drawn out & sometimes uncomfortable. He was So respectful of our time. He was knowledgeable and shared the info he needed to with us, but again we felt no pressure, and were in and out! Overall, the best car buying experience we've had.
Greg Hillman
Great customer service, no pressure. Guys know their product line, no BS!!
Remon Hermeena
I bought so many cars for Tom Roush, and they always friendly and professional. Great customer services either in the sales department or service department Thank you all for your hard work.
Mary Ressler
JT Boyle our sales person was extremely excellent attentive to detail always available He made this experience of purchase from a distance effortless. Thank you so much for all your hard work.