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Tom Roush Mazda

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Clarissa V

January 7, 2016 · review of Tom Roush Mazda

The only place that I will allow to work on my Mazda. A little pricey since it is a dealership, but these guys know what they are doing. I 100% recommend getting service done here.

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Other reviews

May 11, 2025

Kathy Simmons

The service at Tom Roush was detailed and the facility is very well maintained for taking care of their customers. Repairs and service required were communicated before doing any work.

August 3, 2024

Julie Schrader

Quick service, great analysis. Service manager was super helpful by changing my key fob battery for me!

April 22, 2021

Jen Cooper

This dealership made me a Mazda convert! JT was super friendly and helpful. I wanted to get out of a fairly recent car loan/purchase and he and his manager gave me a very fair trade-in value and made the buying/transfer process super easy. He also had the perfect model for me (based on an online survey I had completed) ready for me to test-drive as soon as I arrived for my appointment. And I love my Mazda CX-5, it's so comfortable and fun to drive. I find myself volunteering for extra errands and other outings just so I can drive my car more.

August 22, 2016

Gideon Bower

I would not suggest buying a car from this dealership. I had to fight for six months to get a repair done and they still haven't done it. I was told repeatedly that a part on my car had been repaired but when I called Ford customer service to find out what work had actually been done they told me a very different story. The service manager lied to me repeatedly and no one from this dealership has ever returned a call or done anything unless I came in and made it happen. They're nice when they sell you the car but once you sign the contract that's when their hospitality ends. I would not buy a car here especially if you're in your early 20's because they very clearly take advantage of younger buyers who are new to car ownership.