David Lomack
My experience at Tom Roush Mazda was awesome. The service rep, Scott was kind, knowledgeable and understanding. He was not afraid to look back into the car's history to see what maintenance had actually been performed to avoid repetition. I am always greeted and treated with respect. Thanks for the opportunity to provide feedback!
Response from owner
September 8, 2023
Other reviews
Jeff Norus
The service department is the best. They are professional and knowledgeable.
Angie
Great buying experience! Thank you to Larry and Tarek!
Jeremy Mugge
Best car buying experience that I've ever had. Sales and management team was very easy to work with.
Bek Yuldashbaev
I was disappointed with the service I received. I contacted them about a car they had listed for sale. Communication was horrible and they ended up selling the car from out under me. If you are an out of state buyer, I recommend looking elsewhere. Edit: I contacted the dealership about getting picture of a car before proceeding with the purchase. It took them 3 business days to send the photos to my email. As soon as I received the pictures, the salesman started the credit application process to just tell me later in the day that “someone else came in and purchased the vehicle”. This was extremely unprofessional especially after the salesman took down all my information for the credit app. The manager then contacted me promising that he will reach back out with other possible potions, he never ended up reaching back out. Again, if you are an out of state buyer prepare to be neglected.