deb sorg

Jeff Kitchen

Nice try. Someone from the dealership commented on my previous review, and basically lied. First, look at Yelp reviews, which give a different picture than the inflated reviews here (2.7). I wonder what you bribed people with to get good Google reviews. No, you DID NOT CONTACT ME DAILY, as you state in your reply to my review. The dealership only called me once....I had to initiate contact each and every time WHEN YOU DID NOT CALL BACK. Always with an excuse, but you only called once. This, after receiving a down payment on a vehicle. Mazda, when I contacted them, had a very different story, yet you perpetuate the lies. The only reason the process stopped is because you failed to contact me, for days. We literally put a down payment, and submitted the paperwork. Happy to share my iPhone screen shot of calls, incoming and out going and emails. The only thing correct in their response, is we are enjoying the vehicle we purchased elsewhere.

Shauna Becker

Larry was great! Super helpful and very responsive. He got us taken care of quickly - thanks!

Andres Calderon

For background, I contacted a salesman named Brent Cassidy more than a month and a half ago and after getting approved for financing I was ready to move forward; This dealership ghosted me for one and a half months for a vehicle I was already approved for and then called me saturday morning at 7:20 am in telling me that I need to get there by monday morning (i live in texas, 1500 miles away) that they have me approved and wanted to sell me the car, but didnt want someone to snatch it up from me since I applied a month and a half ago. Then i keep contacting them and I find out a lady from kentucky was going to make the drive on monday to purchase the vehicle but did not put a deposit (this dealership only holds vehicles for one day with a non refundable deposit) and the salesman told me they could not hold it for me, keep in mind the drive alone is 20 hours from Texas. In any case, it is unprofessional and scummy for 1. The Other lady who was going to purchase the vehicle, as the dealer is encouraging me to put a deposit to basically prevent her from buying the car with what they had agreed on, and 2. The dealership essentially ignored me for a month and a half then asks me to show up next day from the other side of the country or I will not get the car. I think this dealership is shady and scummy at worst, and deeply unprofessional and incompetent at best. Please buy from them at your own risk, as you are competing for the "privilege" of being a customer; and if deemed inadequate or the salesman is not invested in you, even after being approved and essentially only needing to sign, they will ignore and ghost you then pressure you to buy a next day flight to purchase the vehicle (unless it was already sold to begin with and they wanted to sell me something else after making the flight across the country or switch up the interest rate.) If you need any evidence and information on this take feel free to email me and I will happily tell you everything i know from this dealership and show you evidence that all of this happened.

Clover Light

Fast, friendly service!