Eric Schwartz
I had a great experience getting my Mazda serviced. I was in and out and they took the time to go over everything with me and show me the parts they were replacing. I would recommend Tom Roush for your Mazda service needs all day long.
Response from owner
February 15, 2020
Other reviews
Bill Graham
Chris ....was great support in repairing our Lincoln. Chris was explained the exact cause of our needed repairs and worked out a solution that was cost effective. All while doing so with above and beyond Excellent customer service.. Trust in this service department ..they deliver on what they say. Thanks again Chris. Bill G
Mar Sch (Schmendrick_)
Fast service. The video record you sent was awesome!
Mandy Lehman
So friendly-an enjoyable experience all around. Marco was a wonderful person to work with from beginning to end. Brock in finance was very pleasant to work with too. My husband and I highly recommend this location. Nothing but positive experiences. Two thumbs up! Love my new (to me) car!
Lynn Lovelace
I don't normally post reviews but I felt this one was very much deserving. Purchasing a truck from Tom Roush has by far been my worst experience in trading vehicles. After agreeing to a truck deal over the phone and driving just under 400 miles (one way) only to find the vehicle was not properly represented to me. Chips in the windshield, broken glove compartment, two dents in passenger door, missing two door lock buttons, worn-out driver's seat and GPS not working. The truck was supposed to have been checked out and in good condition. The person I had been dealing with was off when I arrived and I had to deal with others who knew nothing about the agreement and was not expecting me although the person I had been dealing with knew that I was coming. In addition they shorted me $50 on our Trade Agreement which I am still waiting to receive. They agreed to pay for having the GPS repaired and I assumed they would cover the other repairs but I was wrong. In fact after we traded no one really wanted to talk anymore including the original person that I had been dealing with. In addition to the above it took 73 days, November 29th to February 10th, to receive my title. I made numerous phone calls only to get the runaround as to why I have not received my title or to where my title was. Hopefully these comments well help someone else to be aware of doing business with this company.