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GhostGamer

November 15, 2018 · review of Tom Roush Mazda

Hello,I just pick up my car today, , you are crazy on the money!!! First, you said Replaced the Spark Plug that is ok, why have replaced the Ignition Coil? Don't said my Ignition Coil broken, No way!! I was just checked on that Friday's Morning!! Must be You guys broken my Ignition and then charged on me!! all the parts' price are crazy Expensive!!! charged me the Air Flow Sensor for $238.42? charged me each Spark Plug on $32.27? charged me the Ignition coil on $143.54,also the Labor fee for these parts $345. other Service like Oil change and Wheel Alignment , Fuel INDUTION, that OK,I requested, But you guy crazy on the Air Flow Sensor for $238.42? charged me each Spark Plug on $32.27? charged me the Ignition coil on $143.54,also the Labor fee for these parts $345. this no way to charged these much!! I will reported and Complaint these on some websites, Good Job you are, Successfully deceived my hard earned money!! Will Do Not do business or Come to your Tom Roush Anymore!!

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Other reviews

April 6, 2023

Bill O'Connor

Had a great new car buying experience working with Garen Gibbs at Tom Roush Mazda. I love the CX5 and the easy process. It takes an extra turn to get there now because of US 31 but it's worth it.

May 6, 2017

Patrick Roberts

In one word, painless. In more detail, this is the fourth Mazda we've purchased from Tom Roush Mazda. And as I'm writing this comment I'm sitting in their waiting room about to buy my fifth We trust the dealership, but to be honest our salesman is one of the main reasons we keep coming back. Lee Wildermuth knows his Mazdas. We also feel he looks out for all parties involved. We have never felt like we got the ahort end of the stick. Great dealership, fantastic salesman.

October 5, 2017

Mesha Burton

Got the car of my dreams that I worked really hard to get! Marko was great, didn't pressure me at all, he listened to my needs and wants and made it happened. One of the best car shopping experiences ever!!!! Everyone was Awesome!

October 13, 2015

Timothy Tam

Worst case of bait and switch ever. I'd never waste my time again. Started out talking with their online sales, came in to look at a particular car, they can't find it, try to sell me on another one, but the price is completely different. I keep pushing as to why the online price of the car I was looking at isn't the same one another car just because the color is different. Finally getting out of them that the online prices included a bunch of discounts I would've never qualified for. Worst experience ever.