Griffin Bryce
Always in and out in a timely manner. The Roush team is second to none. Thank you Scott!
Response from owner
January 24, 2022
Other reviews
Roberta Jordan.
Went here a few months ago, test drove a vehicle and expressed that I wanted to buy, but had a few months left of payment on my current vehicle. Asked what paperwork or information I needed to bring in for our appointment the next day, and I was told no need to bring anything. Came in for my appointment the next afternoon, and the initial salesman had me work with a different salesman bc he was selling a car to someone he met earlier that week. The new salesman, Roger, was amazing! I told him that I’d like to purchase, and asked about my current vehicle; he listed all of the documentation that was needed. I feel that I wasn’t taken seriously, bc why would I be told nothing needed the first time? I work long days and work an hour away, so my valuable time was wasted. I planned to walk out with a new vehicle that night. I went to another dealership and bought a brand new 2025 SUV. If I’d worked with Roger from the start, I’m sure my experience would’ve been different. But it is what it is!
Mick Hinkle
Top notch ! Answered all questions and completed service exactly. Great job, fellas !
Carol *Jo* Baker
Scott and Jon were extremely helpful, courteous and patient. The Service Department did a fantastic job in making the additions to my car and finishing up in a timely manner. Note: Larry Graves assisted me as I made the decision to purchase my new CX-30. He was incredibly knowledgeable, courteous and patient - as has been everyone that I've worked with at Tom Roush Mazda. Larry is a gem and I couldn't recommend him enough! .
Amy Kellough
I have always had my car worked on at Tom Roush Lincoln Mazda- they took care of me when I bought the car and they continue to take enormous car of me on every subsequent visit.