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Tom Roush Mazda

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Kevin Fargo

September 8, 2022 · review of Tom Roush Mazda

Great service dept! The team is great and very helpful...had me in the shop and out before I knew it! Plus the free car wash was a plus! Thanks guys!

Response from owner

Kevin, we want to thank you for being a customer and for this great review! We really appreciate your kind words and I will pass this along to our staff in service. Thank you.

September 20, 2022

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Other reviews

March 23, 2019

Chaos Reigns (ChaosReigns)

After spending 30 minutes on the lot looking at their various vehicles, not a single sales person came out to greet us. After finding the vehicle I wanted to look at, the 2019 Mazda 3 hatchback in red with the grand touring trim, I went inside to track down someone that could help me spend money. The first thing I do when buying a car is to see what their service department is like. Poor service automatically means I will not be purchasing a vehicle from there. The salesperson I found was polite enough but my experience with him made me get in my car and leave the property. I simply asked him that I wanted to schedule service for my vehicle and how do I go about that. He told me the sales section of the business was not affiliated with service and I would have to leave, go home, and then go online to schedule maintenance. Really? No direction to a human I can speak with? No offer to take my information and have someone contact me? You want me to leave the property and go on the internet? Okay you just lost a $30,000 sale. I will never be back to this dealer.

October 30, 2014

Artie Sluka

I just took my (second) Mazda3 in for the first round of scheduled maintenance. Once again, the experience was great, the facilities are really nice, the staff was very friendly, the waiting lounge was very accommodating, the service price was reasonable. Not much else I could ask for =]

May 31, 2025

Julie Butt

My dad visited this week and the service team was very helpful. He kept harping on how nice the people were with helping him set up his phone in his car. Apparently “Skip” is the most helpful person he’s met this year, thanks for making our summer much easier.

January 6, 2025

Greg Albright

As always, excellent service and quick.