Logan Rickman
Tom Roush service center always does a great job. Matt & Scott always listen and care!
Response from owner
May 2, 2022
Other reviews
Mark Levin
Periodic oil change and tire rotation were performed while I waited. It took about one hour. The technician sent a video of the brakes and tire measurement, which indicated no problems. I appreciated this. Checkout went smoothly. When I am ready to replace my 2020 Mazda CX5, this is the first dealer I will visit.
Teresa Hensley
Lee Wildermuth assisted me with finding the perfect Mazda for my grandson. Lee is professional, courteous, and very personable. I recommend using him as a liaison for your car purchasing needs.
Lillian Gibson
It was a very nice place. People there are very nice. Will tell others to go there for anything to do with car buying.
Lynn Lovelace
I don't normally post reviews but I felt this one was very much deserving. Purchasing a truck from Tom Roush has by far been my worst experience in trading vehicles. After agreeing to a truck deal over the phone and driving just under 400 miles (one way) only to find the vehicle was not properly represented to me. Chips in the windshield, broken glove compartment, two dents in passenger door, missing two door lock buttons, worn-out driver's seat and GPS not working. The truck was supposed to have been checked out and in good condition. The person I had been dealing with was off when I arrived and I had to deal with others who knew nothing about the agreement and was not expecting me although the person I had been dealing with knew that I was coming. In addition they shorted me $50 on our Trade Agreement which I am still waiting to receive. They agreed to pay for having the GPS repaired and I assumed they would cover the other repairs but I was wrong. In fact after we traded no one really wanted to talk anymore including the original person that I had been dealing with. In addition to the above it took 73 days, November 29th to February 10th, to receive my title. I made numerous phone calls only to get the runaround as to why I have not received my title or to where my title was. Hopefully these comments well help someone else to be aware of doing business with this company.