Marie Davis
The nicest people. Great waiting area. Love the big screen that shows the progress of my car service.
Response from owner
January 9, 2021
Other reviews
Lynda Ziegler
I never thought I would say spending time at a dealership could be enjoyable !!! Clean, comfortable and the safety measures employed during this pandemic are top notch! The employees, and owners, at Tom Roush continue to impress me with their level of service, their transparency on pricing, and the welcome I know I will always receive from them. I know I can trust them to do just what I need! Tom Roush never disappoints, and I highly recommend them.
Kathleen Williams
Best service department! I'll buy my next car here because of the wonderful service I receive for my CX-5, even though I bought it in Florida. I just bought a CX-9 from this dealer. Best place for service and sales
Brandon Nicholson
Great communication throughout the process on inspection findings and recommendations.
Dominick Pitts
Went there since my 2018 Mazda 3 needed to be serviced and replace a tire that hit a pothole. They were nice people and helped me deal with a different dealership that dealt with the warranty on my tires but and the end of the day did nothing and I had to pay for the tires in full. Then the dealership that I originally bought them from gave in and paid for both tires. THANK GOD. They were suppose to do a brake flush on my car but they definitely did not. The brake fluid was still very dirty and had bits of something in it. The mechanic just topped it off with brake fluid slapped on the pads on and thought to himself, “man I’m a great mechanic.” The pedal still had a ton of throw in it before I felt braking pressure and I had to take it home and do a PROPER brake bleed. They also told me I needed a $150 service to clean my injectors. I believe they did that since the injector noise went down quite a bit. But for a while on cold starts the car would not be running on all cylinders for a few seconds and have an immense smell of gasoline. Only went here since I was currently at college and 4 hours away from my garage. Never going to a Mazda dealer again they are all scams and tell you everything is wrong with your car so you can trade it in for a new one. SAD.