Naomi State

Lori DeGraff

Stay away from the service department here! My son took his car to this dealership multiple times (while under the new car warranty) asking them to look for a leak (he could see trails to his car and would put cardboard under his car to make sure leak was coming from his car.). Multiple visits with the same complaint. My son then bought an extended warranty from them as he was so concerned about this leak that they “couldn’t find.” Miraculously, today he had his first visit (routine oil change) following the expiration of the new car warranty. Guess what? They found the leak and charged him the deductible (he wouldn’t have had under new car warranty). I spoke with the “service manager” )Matt) about the repeated visits for the leaks and also recorded today’s conversation. The more times I listened to it, the more I felt compelled to make this public post. BTW .. car only has 40,000 miles. Do yourself a favor and stay away! UPDATE: seems that Roush sold my son two extended warranties; one in 2023 with a $200 deductible (per Roush’s response here) and one in 2025 with $100 deductible (cost of $2,300). So, this is how they do business? Situation has now been escalated to Mazda Corporate. **Update, Roush finally agrees that they sold my son two extended warranties and they are now going to refund the second warranty. Really odd; not sure how their system could allow two extended warranties to be sold to one VIN? UPDATE 2/5/2026. The OWNER of Tom Roush removed their response; glad I kept a screenshot of their response.

Charlotte holt

Very professional and accommodating! Love my new Maxda X90

Jerald Faulstich

Great experience. Larry at Mazda was fantastic to work with; extremely happy I went to this dealership. And very thankful for an easy, informative no-pressure purchase.

Susanna

Had a great experience shopping for a new vehicle. The team made it an efficient and easy process.