Nathan Acuff
I have purchased 3 cars and had a lot of maintenance done at Tom Roush over the last 13 years, and they really are the best. The work is always done right, nothing gets done that doesn't have to get done, and the prices are fair.
Other reviews
Barbara Maloney
Loved it!! Great car, great price, great service! !!
Fish Bone
Absolute SCAM i bought a used suv from this dealer and i can truly say it was the worst financial decision of my life. i was in a bad spot with my car getting rear ended and totaled by the other driver's insurance company and was in dire need of a vehicle. this dealership was NO help and they were charging DOUBLE what the suv i purchased was worth. upon further inspection and repairs at my home, i found that the struts, breaks and suspension were all being held on by hundreds of ZIP TIES and there are whole sections of the frame that are rusted out or missing that i could not see until i spent time underneath the vehicle. theres also a chip in the windshield that i told them to fix before i purchased that they also did not fix. (i thought i could fill that in at home though, thats easy). but any insurance company would look at this and total the vehicle. i have 0 resale value on it and if i am ever in an accident i will get nothing. DO NOT BUY EDIT since the dealer has accused me of faking. i will NOT use my real identity or information in this review because someone from your dealership showed up at my place of residence late at night trying to "purchase the vehicle back". this was extremely creepy and suspicious. you weirdos are lucky i am not suing or pressing charges for soliciting or stalking.
Holly Dunn
Horrible experience with service department. Have a bumper to bumper warranty that they would not uphold on break job. After paying $500 to fix what they said needed fixed the noise was still there. They “re-fixed” under warranty but would not refund for fixing something that wasn’t broke. It has also been 3 months on a part they ordered that supposedly needed replaced. Obviously not going back for that fix. I truly believe they scammed me and fixed something they could charge for that didn’t need fixed. Would highly not recommend the service department.
Terry Kleiser
Our first contact was with salesman Lee Wildermuth. Lee was very professional, knowledgeable of the vehicle we were looking at. We also had a great experience working with Mohammad ( Used car sales Manager). Finally, we worked with Finance employee James. He made the final process of purchasing a vehicle from Tom Roush Mazda a pleasurable experience. I highly recommend doing business with Tom Roush Mazda and ask for Lee.