Q
Nice atmosphere. Nice sales people. Fair prices but not a lot of choices.
Response from owner
June 25, 2024
Other reviews
Jubin Jacob Thomas
Took it for another maintenance service. This time they broke the battery terminal cover. Free wash is just to fool you, they will jet some water on to the car and that is it. They said they refill windshield washer, it was never done. Checked the oil level just after the service, it was above the max limit. Overall not so much satisfied this time.
Don Bozic
Great experience, Andre was amazing. Throughly Explained everything absolutely no pressure. Best experience ever buying a car. Fantastic deal on CX 5. Recommend Roush Mazda highly.
Charlie Geier
We had an amazing experience. Pete was awesome. We never felt pressured and he was able to answer all of our questions and help us a find a vehicle that was perfect for our family. I recommend everyone go to Tom Roush!
Rayme Swan
I came in today to purchase a key for my 2014 mazda 3. I was expecting to spend $200-300, but the price was nearly $500 out the door not including tax. I definitely was a little price shocked, but i understand that the parts and service department do not set the pricing so I went ahead and decided to proceed with the sale. This is when I met their service advisor Jon Shreve. He asked if I had my original key, and he proceeded to take it apart and bend a couple of pins back into place, and the fob worked perfectly. Integrity such as this is rare in today's world, and I truly appreciate both Jon putting the customer first, and the culture that has been established at Tom Rouch Mazda that allows for this. Most service departments would have just proceeded to make the $500 sale and not make any impact on my day. I can say that I've never been to this dealership before and I live an hour away. But I do own a local business that employs roughly 70 people and not only will I make it a point to make sure that I spend my money here in the future, I will encourage my team members to do business with a company that shares our core values! Thanks, again, Jon for being a man of integrity. If anyone is debating on buying your next vehicle, or having your vehicle serviced do it here they have earned it, and i truly believe they will continue to earn your business in the future!