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Tom Roush Mazda

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Simon G

May 16, 2025 · review of Tom Roush Mazda

Ryan (Sales) was super easy to work with, extremely knowledgeable about the car and features. It was such a smooth and pleasant process buying a car. Jeff (Finance) also very easy to work with. No hard selling of paint protection, etc. Great place to buy a car. This is our third from them over 10+ years.

Response from owner

WRX thank you so much we appreciate you.

June 17, 2025

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Other reviews

May 13, 2022

Dominick Pitts

Went there since my 2018 Mazda 3 needed to be serviced and replace a tire that hit a pothole. They were nice people and helped me deal with a different dealership that dealt with the warranty on my tires but and the end of the day did nothing and I had to pay for the tires in full. Then the dealership that I originally bought them from gave in and paid for both tires. THANK GOD. They were suppose to do a brake flush on my car but they definitely did not. The brake fluid was still very dirty and had bits of something in it. The mechanic just topped it off with brake fluid slapped on the pads on and thought to himself, “man I’m a great mechanic.” The pedal still had a ton of throw in it before I felt braking pressure and I had to take it home and do a PROPER brake bleed. They also told me I needed a $150 service to clean my injectors. I believe they did that since the injector noise went down quite a bit. But for a while on cold starts the car would not be running on all cylinders for a few seconds and have an immense smell of gasoline. Only went here since I was currently at college and 4 hours away from my garage. Never going to a Mazda dealer again they are all scams and tell you everything is wrong with your car so you can trade it in for a new one. SAD.

February 19, 2025

James Higgins

I appreciate being listened to and having the opportunity to speak with the service team. Thank you for your service.

February 19, 2014

Marshall Howard

The service on my recent visit to the Mazda service unit was outstanding. They provides excellent service and I was in and out in a reasonable amount of time. Oh, The COFFEE was very good also. Professor Howard

April 30, 2017

Andrew Doerfler

I had a great experience at Tom Roush. Brent Cassady took very good care of me. I love my Lincoln MKC! Would highly recomment Tom Roush to anyone. Go in and ask for Brent and you will be taken care of. Service is very important to me and Tom Roush does a wonderful job taking care of their customers. Go to Tom Roush if you need a new ride and you will be in good shape. Hard to find good car dealerships anymore. I'm a happy customer and one for life!