Stacey Gilbert
The folks at TRLM were not the typical pushy salesmen. It was a relaxed experience, with no pressure and easy to understand transaction. It moved at my pace. I did not feel rushed, nor did I feel like I was being ignored or strung along. It kind of felt like I was dealing with my brothers. I felt they were honest with me and I was able to be honest with them. I told them what I needed and they did everything they could to get me exactly that. Very good experience.
Other reviews
Charisma
Amazing customer service! They were packed when I went in for my appointment but the line moved quickly and the service was great.
Jeff DeGroot
The service and service adviser were fantastic, efficient, and just as promised. Although the car wash was a nice gesture, it appeared it was sprayed down with a hose and squeegeed off on the auto finish, you could skip that next time or actually use soap.... over all, very satisfied.
Paul Phillips
Roush has totally transformed my lease experience. This is the first non-domestic car I have leased. The fit and finish on my Mazda CX-5 is incredible. I am totally happy with my choice. Roush in Westfield has the friendliest sales and service I have ever experienced. Every time I use their service I walk away saying "Wow, that was great!". Good job Tom Roush Westfield!
Angelina Chisman
Roger Pitcock is one of the best salesman I have ever encountered in the car business. I never feel pressured and I always get what I want. He always explains the car features to me and helps me set up the car settings. I would recommend Tom Roush Mazda to all my friends and family! Thank you for taking care of me and my family