Thomas Moore
Third car we have bought from Lee. Always pleasant to deal with him. We like Mazda cars and we always go back to Lee.
Other reviews
Doug Sapp
We've had lousy experiences at several dealerships in the area, but all that changed when we went to Tom Roush. No pushy salespeople. No hidden "etch fees" or "advertising fees". Chris, our salesperson, had the car pulled up under the awning and detailed prior to our arrival. The financing was quick and easy. AJ, the finance manger, made everything crystal clear and didn't push us into adding anything we declined. We arrived with a trade in and within about an hour we drove out with a new car. This is how car buying should be.
Seth Calkins
Awesome dealership! Loved working with Billy, he was extremely helpful and patient with a lot of the questions I had. Unlike other Mazda dealerships in the area they sold at MSRP and didn't have crazy markups like other places I went to! Traded-In my vehicle and everything went extremely smooth! Thanks guys!
April Swales
I bought my car from Tom Roush Mazda and that experience was great no complaints.. its unfortunate that my great experience ends there however. Working with the service department is a joke. They recommend services needed that aren't, this had been verified on more than one occasion as I have taken it to my mechanic to perform only to have him say it's fine. I also had a recall performed and 5 days later I have the plastic undercarriage fall down on my on the highway 20 miles from home, when I called the service department one of the advisors Scott I believe it was insists I hit something, I was there in my car with other passengers to vouch for me, we hit nothing, we just had gotten on 65 in fact, so the only change was speed of the car, but Scott the service guy cant accept that, he argued with me on the phone and even in the dealership in front of customers and then even told me to get out!! Wow. This is how you treat your customers!! No one taught this guy you don't argue with the customer .. its customer service 101..They put on a busted up plastic piece and sent me on my way. I am contacting Corporate after this review. I may need documentation if something happens to me on my next road trip which I made them aware of but something tells me they dont care about my safety just my dollars. I will never spend another penny at this dealership, they just lost a customer for life.
Don Bozic
Great experience, Andre was amazing. Throughly Explained everything absolutely no pressure. Best experience ever buying a car. Fantastic deal on CX 5. Recommend Roush Mazda highly.