Veronika Shumaker
Really excellent customer service both in sales (no joke) and service. I've never had such a good experience purchasing or servicing a vehicle. Thus is probably where we will purchase all of our cars from now on.
Other reviews
John Pierce
I've bought cars for 30 years, and I've never had a better experience. Freddy (ask for him!) and his crew were fabulous, knowledgeable, and hillarious to work with. It's like working with friends... no pressure, great working environment, and a group that actually seemed to both like what they do and like making the experience easy. Go visit them, no matter what kind of car you want... they'll figure it out, and make the experience like nothing you've ever experienced.
Ali Griffin
Marvin was awesome with helping me find and purchase my first Mazda! I love my new car and can’t thank him enough!
Esteban
The salesman I purchased my used Mazda from was very kind and professional, made the whole experience enjoyable. However, I was not provided the service record of the vehicle despite it being a 2018. The tires, brake pads, rotors, and battery were all OEM stock, and around the 3-4 year mark, starting to wear out. Around $1,000 of maintenance just a few months into owning the vehicle was not fun. Always be sure to thoroughly, and I mean THOROUGHLY inspect the vehicle either yourself or take it to a mechanic shop. Always be adamant about seeing the service record before purchase My used vehicle didn’t come with a Jack stand, lug nut wrench, or spare tire. Took approximately 2 months for them to those to me. They told me they’d give me a detailed history of the vehicles service record. Even after following up over the phone multiple times, and being told it was sent out, still haven’t seen it. Sometimes they’re the cheapest option for certain repairs, like brake/rotor replacement, that’s the only time I’ll go to them for service.
Jim Edwards
The service team at Tom Roush has consistently been one of the best I've experienced.