Freddy

Shelly Keefe

It's been a while since we have purchased a car and we went in figuring it was going to be a painful experience. That couldn't be further from the truth. Rayshawn and Freddy were respectful and made the entire process from start to finish easy and transparent and it was a relief. We will be back when our next car needs replaced. And we'll recommend to anyone! Thanks for restoring faith in humanity!

Melanie

Had a positive experience buying my first Mazda from Tom Roush Mazda. Freddy was our sales guy and he made the process pretty seamless! I came in communicating a time constraint and they had me out in time to make it to my interview.

Jill Boswell

Needed a newer car in a hurry in July 2025. Freddy D helped me but now looking back, only having the car for 6 months, there are transmission issues and a bad battery. This was my first experience with this dealership and I feel like I got burned. Will not buy another from them.

Julie M

Purchased a CX-5 on 12/31/25. I was able to schedule an appointment online which was nice. Met with sales person Freddy D and he was excellent. Everyone at the dealership was helpful and I would highly recommend!

Weston Bryant

My wife and I bought a 2018 Grand Caravan from Tom Roush in April. We found the vehicle we wanted and were happy with the price we negotiated, but our overall experience has been disappointing from a company that stands on a 4.7 star rating and what they claim is 52 years of great customer service. It was important to us that we bought a reliable van for our family, and after asking our salesman more than once for the service record, Freddy did give us a copy. With each question we asked, he assured us, “This is a reliable van and we only sell vehicles that have passed rigorous quality tests.” Lots of promises. A few hours after my wife picked up the van, the check engine light came on. I reached out to Freddy to see what solutions he had for us given we bought it that day and his response was short, “I can’t promise I can do anything but I can have our service department look at it.” I lost all confidence in that moment and I wasn’t about to make the hour plus drive to have them “look at it,” so I took it to my local mechanic whom I trust. The service diagnostic revealed two engine evap codes. In short, a rodent chewed through a tube as well as some wires, and the gas cap wasn’t sealed correctly. I can’t say with certainty that the people at Tom Roush reset the codes before selling us the van, but it seems likely, and at best unprofessional. At worst, unethical. I don’t expect a response from this company but if they do, they’ll probably blame me for not buying the warranty. Live and learn, I guess. There were some good things I could say. The manager was very kind and entertained our kids while we were shopping for the van. If he wants to give me a call with an actual solution that provides us with a better experience, I would be happy to change my review. Buyer beware. Lots of empty promises.

Heydi Correa Encarnacion

The man you need to ask for is Freddy. No questions asked. He’s the absolute best sales associate I have ever worked with. I’m on my second car with Mazda and both times I worked with Freddy to purchase. I have never felt pressure to buy from him or mansplained by him throughout the purchasing experience. He truly has looked out for me and has always made sure I got the best deal. As long as I live in Indiana, Freddy is going to be my go-to guy for a car purchase. He goes above and beyond for his customers and I am so thankful that I met Freddy when I did. Go to him!

John Pierce

I've bought cars for 30 years, and I've never had a better experience. Freddy (ask for him!) and his crew were fabulous, knowledgeable, and hillarious to work with. It's like working with friends... no pressure, great working environment, and a group that actually seemed to both like what they do and like making the experience easy. Go visit them, no matter what kind of car you want... they'll figure it out, and make the experience like nothing you've ever experienced.

Brendon S

Awesome experience for car buying. Freddy was great and helped me find exactly what I wanted.

Maiv Xia Xiong

“It’s cold outside! Come on in!” Freddy! THANK YOU for hooking us up. You were amazing to work with. Glad to be apart of the Tom Roush family! I’ll be back for my SUV! See you soon!!!

pigpen

overall great experience, everyone friendly and helpful. Freddy was great, will come back when its time...

Roger Ries

Wow great group, Freddy was very professional and worked extra hard to get us the best deal. From start to finish all worked very smooth no issues what so ever very glad we took the extra time to deal here.