Aaron Senzell
Excellent customer service from the service team- Scott, the manager, in particular. We did not buy our Mazda at this dealership but the dealership we bought our CX5 from told us we had to take it to a Mazda dealership. Tom Rousch had to keep it longer than expected so to make it convenient for us they gave us a loaner car until they could resolve the problem. Great customer service and there’s a reason why this dealership has 4.8 star reviews!
Response from owner
December 10, 2025
Other reviews
Terri Graham
Very timely and the work is done accurately. Jon and Scott are great assets to Tom Roush.
Anna Butler
My oil change was done quickly. I like the video and the staff.
Roger Conrad
Not sure how I feel. My firat experience was a good one. A year later my experience was mixed. Never have I bought a car where I was so pressured to buy EXTRA's (gap insurance, rim insurance etc.) Not so sure the finance department is honest by any means.
Timothy Tam
Worst case of bait and switch ever. I'd never waste my time again. Started out talking with their online sales, came in to look at a particular car, they can't find it, try to sell me on another one, but the price is completely different. I keep pushing as to why the online price of the car I was looking at isn't the same one another car just because the color is different. Finally getting out of them that the online prices included a bunch of discounts I would've never qualified for. Worst experience ever.