Bruce Cook

Rich Tiller

Tom Roush service department did a great job on our recent service. Great, fast team.

Linda Whitton

I was treated with respect and both the sales associate, Andre, and the manager, Chris, were attentive to my objectives for a new car purchase. They listened to what I wanted and went the extra mile to provide it. Andre was very patient and thorough. When I drove off the lot I felt well oriented to the vehicle’s features and felt comfortable that I had made a good purchase decision. My impression is that the Tom Roush philosophy is to build continuing customer relationships—a rare thing is today’s disconnected world! Thanks for a great car buying experience!! Linda Whitton

Scott Martin

David B did a great job showing us some wonderful options. After researching around town and even a short trip to Cincinnati, we realized our best value was to go with the CX-9 that Tom Roush Mazda had to offer.

Esteban

The salesman I purchased my used Mazda from was very kind and professional, made the whole experience enjoyable. However, I was not provided the service record of the vehicle despite it being a 2018. The tires, brake pads, rotors, and battery were all OEM stock, and around the 3-4 year mark, starting to wear out. Around $1,000 of maintenance just a few months into owning the vehicle was not fun. Always be sure to thoroughly, and I mean THOROUGHLY inspect the vehicle either yourself or take it to a mechanic shop. Always be adamant about seeing the service record before purchase My used vehicle didn’t come with a Jack stand, lug nut wrench, or spare tire. Took approximately 2 months for them to those to me. They told me they’d give me a detailed history of the vehicles service record. Even after following up over the phone multiple times, and being told it was sent out, still haven’t seen it. Sometimes they’re the cheapest option for certain repairs, like brake/rotor replacement, that’s the only time I’ll go to them for service.