Chad Cox
So took cx7 in for airbag and rocker arm recall said it also needs a tie rod.okay no prob honestly 200 is worth it just so I don't have to do it. Get it back and it's grinding on rotation of front driver side wheel. I'm 40 yrs old and been working on both new and older cars since I was 13. First they try to tell me it's dust on the tie rod, are you kidding me. Then they try to tell me a piece of rust fell between the rotar guard and the rotar, sorry not buying that either. Getting it back today so hopefully they had a little more attention to detail this time and it doesn't have to be taken back Monday. I think I'll be taking it back to Penske from now on.
Other reviews
Expert Reviewer
Not very friendly staff... I own 3 Lincoln vehicles, went car shopping and NO HELP...that's what I wrote, no help. Not 1 salesperson came up to me to close the deal.
Bob Spoonmore
Arrived on time and service tech was ready for me. Completed work in the predicted amount of time. Waiting are was modern and clean with free water and WIFI. No issues
Artie Sluka
I just took my (second) Mazda3 in for the first round of scheduled maintenance. Once again, the experience was great, the facilities are really nice, the staff was very friendly, the waiting lounge was very accommodating, the service price was reasonable. Not much else I could ask for =]
Jose Rivas
I had been in the market for a while until I spoke with Marvin Lucas and he actually listened to me and made sure I was getting everything I always wanted within a car It was his help and attention that made be more comfortable with my decision on trusting Tom Roush with a new car. If you ever need help Marvin should be the guy you ask for when you walk in.