Deb Kelleher

Lynn Lovelace

I don't normally post reviews but I felt this one was very much deserving. Purchasing a truck from Tom Roush has by far been my worst experience in trading vehicles. After agreeing to a truck deal over the phone and driving just under 400 miles (one way) only to find the vehicle was not properly represented to me. Chips in the windshield, broken glove compartment, two dents in passenger door, missing two door lock buttons, worn-out driver's seat and GPS not working. The truck was supposed to have been checked out and in good condition. The person I had been dealing with was off when I arrived and I had to deal with others who knew nothing about the agreement and was not expecting me although the person I had been dealing with knew that I was coming. In addition they shorted me $50 on our Trade Agreement which I am still waiting to receive. They agreed to pay for having the GPS repaired and I assumed they would cover the other repairs but I was wrong. In fact after we traded no one really wanted to talk anymore including the original person that I had been dealing with. In addition to the above it took 73 days, November 29th to February 10th, to receive my title. I made numerous phone calls only to get the runaround as to why I have not received my title or to where my title was. Hopefully these comments well help someone else to be aware of doing business with this company.

Doug Shrieve

Jon Shreve has been absolutely fantastic to work with. Feedback is timely and professional. Our Mazda is a 2006 and they keep it running like it's brand new.

Rebecca Maas

Everyone is always friendly and helpful and i love the video of each inspection! Thanks

Scott McDonald

Bought a used car at Tom Roush and had the opportunity to meet with several of the Roush’s during the transition. It was the best car buying experience I have ever had! Thanks Roush Team!