Erin Deering

Dominick Pitts

Went there since my 2018 Mazda 3 needed to be serviced and replace a tire that hit a pothole. They were nice people and helped me deal with a different dealership that dealt with the warranty on my tires but and the end of the day did nothing and I had to pay for the tires in full. Then the dealership that I originally bought them from gave in and paid for both tires. THANK GOD. They were suppose to do a brake flush on my car but they definitely did not. The brake fluid was still very dirty and had bits of something in it. The mechanic just topped it off with brake fluid slapped on the pads on and thought to himself, “man I’m a great mechanic.” The pedal still had a ton of throw in it before I felt braking pressure and I had to take it home and do a PROPER brake bleed. They also told me I needed a $150 service to clean my injectors. I believe they did that since the injector noise went down quite a bit. But for a while on cold starts the car would not be running on all cylinders for a few seconds and have an immense smell of gasoline. Only went here since I was currently at college and 4 hours away from my garage. Never going to a Mazda dealer again they are all scams and tell you everything is wrong with your car so you can trade it in for a new one. SAD.

Eric Rossie

Fast, Courteous. Overall, they are extraordinarily respectful of your time and product knowledge. The transaction itself was one of the most expedient i've ever had for an automobile. Going back for a second car soon.

David Klauz

It was efficient visit, no issues, right on time. I like your practice of washing a car.

Jada

I've had horrible experiences both times at the service center for Mazda. 1st time back in January when they performed 2 recalls. The first time I had a loose part in my passenger airbag compartment after they completed the recall, I recently took it back after seeing 2 additional certified auto dealerships with them telling me that there was a part that was loose in my airbag compartment. I recently just went back 2 days ago, they charged me $95 for service on a piece THEY messed up. Money isn't an issue for me, if they may have thought that.They said it was some air fresher that was rolling around in my compartment, which makes no sense hence that I just purchased the air fresher a month ago and this noise has been consistent since I left their service department back in January. Never will I use their service department again. It may of just been my luck, but we all have a title to our own experiences. Just wanted to rate my observations and customer experience.