J G
The five star rating by over 700 people doesn’t lie. I had a great experience buying my 2014 Dodge Charger R/T and selling them my 2013 Challenger SXT. The location and facilities are very cool to look around and check out their car collection. Their staff were the best part. Everyone I talked to were very nice and respectful. Ryan Loveless was the salesman who helped me out with the whole process and he did phenomenal job. He gave me his personal number and answered any questions I had directly. No complaints from my buying experience with them. Thanks for a great buying experience, I will see you guys again when it’s time for my next purchase!
Other reviews
Steph Clemmons
After having a terrible experience at another dealership I came to Tom Roush in Westfield a bit broken and leary of car sales but had to do it. Let me tell you how absolutely wonderful this team is!!! They make you feel at home, no pressure, are honest and will patiently answer every question you have. They truly care about their clients. My faith is restored. I WILL NEVER BUY A VEHICLE FROM ANOTHER DEALERSHIP! Ever. I wish I could give them 100 stars. I have less that perfect credit but they worked some magic and got me in a gorgeous 2017 GMC Terrain (and not the swich-a-roo base model). Also purchased a very affordable but robust 3 year warranty while keeping payments realistic. Thank you all so much! Have you ever been so relived and happy with a car buying experience that you actually hug your salesman? I DID!
Darren Hydrick
Had a really good experience at Tom Roush. We bought a used BMW from them and within 30 days of buying the car had to do extensive repairs to the car. Instead of us paying for the repairs they were able to get us into a newer used Lincoln that is in much better condition. It was an amazing experience and highly recommend this dealership to any one I know. We’ll definitely come here again when I need another car!
Eric Zeto
Lee was helpful and patient during our purchase process - wasn't pushy at all!
Shauna Becker
Larry was great! Super helpful and very responsive. He got us taken care of quickly - thanks!